We charge 1 simple fee for all applicants: $120 +tax.
Our service comes with expert-level fingerprint capturing, secure processing, encrypted transmission, unparalleled customer service, unlimited free re-prints, and all necessary paperwork, so you don't have to lift a finger (well, after we scan them).
Q: What Is Live Scan?
A: Live Scan is the name for the technology that is used to capture the image(s) of your fingerprint(s). Essentially, it is a digital image that is captured on our machine much like that of the image created from a copying machine. It is simple, quick and painless.
Q: What do I need to bring with me?
A: You must provide a valid (we can not accept expired) Government issued, picture identification such as drivers license, state identification card or passport.
Q: What happens after we capture your fingerprints?
A: Once we capture your fingerprints, have all required information and payment, we electronically transmit them to the FDLE (Florida Department of Law Enforcement). The FDLE and the FBI (Federal Bureau of Investigation) then commence a criminal history search. Once the law enforcement agencies have completed their search, they send the results to the regulatory agency (such as Department of Children and Families, Agency for Health Care Administration, Department of Business and Professional Regulation etc.) that oversees your employment/volunteer position/license. The regulatory agency then sends notification of the results to your employer. Neither our office nor you will receive the results. The results only go to your employer/volunteer program/licensing agency.
Q: What types of payment do you accept?
A: We only accept credit or debit cards. Cash not accepted.
Q: Can I make an appointment for Live Scan or just come in?
A: You can either MAKE A RESERVATION on our website here:. Or you can walk in and whenever you would like. Please be advised that if you walk in you may have to wait for other customers to finish their reservations.
Q: How can I check the status of my fingerprints?
A: Enter your Transaction Control Number (TCN) into the FDLE Transaction Status Search. You can also call the FDLE Criminal History Services Division at 850-410-8161. If you have any other questions or don't know your TCN, just call us at 855-461-7867 and we will be happy to help you!
Q: What agencies/entities can you fingerprint for?
A: We are certified by the FDLE and FBI to do all State, Local, and Federal fingerprinting for Licenses, Criminal History background checks except for Concealed Weapons Permits.
Q: Do you offer mobile services?
Q: What forms of payment are accepted?
Q: What do I need to bring?
Q: What is an ORI number and do I need to provide it?
Q: What is a VECHS number and do I need to provide it?
Q: Do you provide fingerprint cards?
Q: How long does it take to get the results?
Q: How long does the fingerprinting process take?
A: It takes 10-15 minutes for our livescan professionals to take your information and fingerprints.